OUR CALL CENTERS

We achieve impact and results through our purposeful and strategic use of data and well-trained, articulate associates. Highlights of our telemarketing services include the following:

• Inbound and Outbound calls
• Business-to-Business
• Consumer products
• Digital recording and archiving
• Online Verification
• Appointment Setting
• Trade show reservations and attendance confirmation
• Non-profit events
• Donations
• Data management
• Data analyses
• Daily reports

THE SCRIPT:

At WestPark, we believe in the value of a good story. We train our associates to listen to each customer and to respond with respectful persuasion.

We educate our associates about your products, industry, customer demographics, and the culture of the communities in which your customers live and work. Most important, our associates become experts on your business and your story. We equip our associates with effective scripts that have been analyzed and structured to maximize performance during the dialing. We constantly monitor the performance of each script and each associate and provide our team members with real-time supervision. We communicate with and report daily to you about success rates and make adjustments to the campaign in consultation with you.