WestPark Direct, Newspaper Telemarketing for Your Circulation Sales

<body bgcolor="#ffffff" marginwidth="0" marginheight="0" marginborder="0" border="0"> <table cool width="721" height="1568" gridx="16" gridy="16" border="0" cellpadding="0" cellspacing="0" showgridx showgridy> <tr height="54"> <td width="720" height="54" colspan="3" valign="top" align="left" xpos="0"><img src="../images/top_5.gif" width="720" border="0" usemap="#top_2b925335a" alt="b2b" height="54"></td> <td width="1" height="54"><spacer type="block" width="1" height="54"></td> </tr> <tr height="1513"> <td width="120" height="1513" valign="top" align="left" xpos="0"> <table border="0" cellpadding="0" cellspacing="0" width="120"> <tr height="49"> <td height="49" width="15"></td> <td height="49" width="105"> </td> </tr> <tr height="18"> <td width="15" height="18" valign="bottom" align="left"><br> </td> <td width="105" height="18" valign="bottom" align="left"><a href="info_3.html#knowledge" target="telemInfo"><span class="lnav">Knowledge</span></a></td> </tr> <tr height="28"> <td width="15" height="28" valign="bottom" align="left"></td> <td width="105" height="28" valign="bottom" align="left"><a href="info_3.html#skill" target="telemInfo"><span class="lnav">Skill</span></a></td> </tr> <tr height="50"> <td width="15" height="50" valign="bottom" align="left"></td> <td width="105" height="50" valign="bottom" align="left"><a href="info_3.html#sanda" target="telemInfo"><span class="lnav">Supervision<br> &amp Auditing</span></a></td> </tr> <tr height="28"> <td width="15" height="28" valign="bottom" align="left"></td> <td width="105" height="28" valign="bottom" align="left"><a href="info_3.html#reports" target="telemInfo"><span class="lnav">Reports</span></a></td> </tr> <tr height="30"> <td width="15" height="30" valign="bottom" align="left"></td> <td width="105" height="30" valign="bottom" align="left"></td> </tr> </table> </td> <td width="460" height="1513" valign="top" align="left" xpos="120"> <table border="0" cellpadding="0" cellspacing="0" width="460"> <tr height="19"> <td width="10" height="19"> </td> <td width="10" height="19"></td> <td width="20" height="19"><a name="tmarketTop"></a></td> <td height="19" width="379"></td> <td height="19" width="10"><br> </td> <td height="19" width="31"><br> </td> </tr> <tr height="32"> <td valign="top" align="left" width="10" height="32"></td> <td width="10" height="32"></td> <td colspan="2" valign="top" align="left" height="32"><img src="../images/telemTitle.gif" width="179" height="30" border="0" alt="full service telemarketing"></td> <td height="32" width="10"></td> <td height="32" width="31"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td valign="top" align="left" width="379"><span class="subtitle">We build our telemarketing services on technology, personality, and strategy.</span></td> <td width="10"></td> <td valign="middle" align="left" width="31"><img src="../images/white_box.gif" width="16" height="1" border="0"></td> </tr> <tr height="18"> <td width="10" height="18"><br> </td> <td width="10" height="18"><br> </td> <td width="20" height="18"><br> </td> <td valign="middle" align="left" colspan="3" height="18"><img src="../images/grey-line.gif" width="389" height="1" border="0" alt="outbound teleservices"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td valign="top" align="left" width="379"><span class="txt1">WestPark Direct develops customized databases for every sales campaign to ensure that our method of dialing achieves the distribution of calls and sales identified in your sales plan. We also develop the databases to eliminate duplicate calls or calls that may conflict with your customer service department. We minimize complaints and maximize sales efficiency with proprietary methods and software that enable us to generate accurate dialing lists. <br> <br> At WestPark, we believe in the value of a good conversation. We train our associates to listen to the customer, engage in educated discussions about your products, respond with respectful persuasion, and know when and how to end a call or close the sale.<br> <br> </span></td> <td width="10"><br> </td> <td width="31"><br> <img src="../images/white_box.gif" width="16" height="1" border="0"></td> </tr> <tr height="56"> <td width="10" height="56"></td> <td valign="middle" align="left" width="10" height="56"></td> <td valign="middle" align="left" width="20" height="56"></td> <td valign="top" align="right" height="56" width="379"><a href="#knowledge" target="telemInfo" title="Knowledge"><img src="../images/more.gif" width="72" height="17" border="0" alt="subscription renewals"></a><a href="#tmarketTop" target="telemInfo"><img src="../images/up.gif" width="72" height="17" border="0" alt="call center"></a><br> <br> <br> <br> </td> <td width="10" height="56"></td> <td height="56" width="31"></td> </tr> <tr height="15"> <td valign="middle" align="left" height="15" width="10"></td> <td valign="middle" align="left" height="15" width="10"></td> <td width="20" height="15"></td> <td valign="top" align="left" height="15" width="379"><a name="knowledge"></a></td> <td width="10" height="15"></td> <td height="15" width="31"></td> </tr> <tr height="18"> <td valign="middle" align="left" colspan="2" height="18"><img src="../images/grey-box.gif" width="20" height="8" border="0"><br> </td> <td width="20" height="18"></td> <td valign="top" align="left" height="18" width="379"><span class="txt2">Knowledge<br> </span></td> <td width="10" height="18"></td> <td height="18" width="31"></td> </tr> <tr height="110"> <td width="10" height="110"></td> <td width="10" height="110"></td> <td width="20" height="110"></td> <td height="110" width="379"><span class="txt1">The knowledge that we acquire about your products and sales needs during our on-site market analysis enables us to prepare strategic distributions of calls and meaningful conversations with your customers. We train our sales associates for every campaign and remain in contact with your editorial department to get the news that will help us make the sales. As part of our recruitment process, we train every associate to understand the laws that govern telemarketing and to understand how trends in the industry influence their sales outcomes.<br> <br> </span></td> <td width="10" height="110"></td> <td height="110" width="31"></td> </tr> <tr height="56"> <td width="10" height="56"></td> <td valign="middle" align="left" width="10" height="56"></td> <td valign="middle" align="left" width="20" height="56"></td> <td valign="top" align="right" height="56" width="379"><a href="#skill" target="telemInfo"><img src="../images/more.gif" width="72" height="17" border="0" alt="outbound telemarketing"></a><a href="#tmarketTop" target="telemInfo"><img src="../images/up.gif" width="72" height="17" border="0" alt="lead generation"><br> </a><br> <br> <br> </td> <td width="10" height="56"></td> <td height="56" width="31"></td> </tr> <tr height="15"> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="20"></td> <td valign="top" align="left" height="15" width="379"><a name="skill"></a></td> <td width="10" height="15"></td> <td height="15" width="31"></td> </tr> <tr height="18"> <td colspan="3" valign="middle" align="left" height="18"><img src="../images/grey-box.gif" width="20" height="8" border="0"></td> <td valign="top" align="left" height="18" width="379"><span class="txt2">Skill</span></td> <td width="10" height="18"></td> <td height="18" width="31"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td width="379"><span class="txt1">Consumers have become more selective about the products that they buy and more careful about the number of unsolicited telephone calls they allow into their homes. This is why WestPark provides a pleasant sales experience. Our sales associates understand the importance of leaving a positive impression, no matter what the sales outcome. Because we equip you with the ability to listen to live calls, you can hear for yourself that our associates achieve the following:</span> <ul> <li type="disc"><span class="txt1">begin and end every conversation with courtes</span> <li type="disc"><span class="txt1">speak clearly, with simple yet appropriate language</span> <li type="disc"><span class="txt1">demonstrate knowledge of your product</span> <li type="disc"><span class="txt1">respond assertively to objections</span> <li type="disc"><span class="txt1">engage in friendly conversations</span> <li type="disc"><span class="txt1">discuss script items</span> <li type="disc"><span class="txt1">articulate close items</span> <li type="disc"><span class="txt1">ask for pre-payments by check or credit card</span> </ul> <br> </td> <td width="10"></td> <td width="31"></td> </tr> <tr height="56"> <td width="10" height="56"></td> <td width="10" height="56"></td> <td width="20" height="56"></td> <td valign="top" align="right" height="56" width="379"><a href="#sanda" target="telemInfo"><img src="../images/more.gif" width="72" height="17" border="0" alt="telephone representative"></a><a href="#tmarketTop" target="telemInfo"><img src="../images/up.gif" width="72" height="17" border="0" alt="directory marketing"></a><br> <br> <br> <br> </td> <td width="10" height="56"></td> <td height="56" width="31"></td> </tr> <tr height="15"> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="20"></td> <td height="15" valign="top" align="left" width="379"><a name="sanda"></a></td> <td width="10" height="15"> </td> <td height="15" width="31"></td> </tr> <tr height="18"> <td colspan="3" valign="middle" align="left" height="18"><img src="../images/grey-box.gif" width="20" height="8" border="0"></td> <td valign="top" align="left" height="18" width="379"><span class="txt2">Supervision &amp Auditing</span></td> <td width="10" height="18"></td> <td height="18" width="31"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td width="379"><span class="txt1">We manage our sales centers with experienced sales associates and accurate data. We monitor the activity of every workstation in the call center and every phone number that is dialed. We also digitally record and archive each sale. We randomly select hundreds of calls each day for review. This enables us to ensure quality during the sales experience and to enhance the skill level of our associates. Our supervisors meet regularly with each sales associate in one-on-one performance reviews. We make the evaluation reports of our employees available to you.<br> <br> </span></td> <td width="10"></td> <td width="31"></td> </tr> <tr height="56"> <td width="10" height="56"></td> <td width="10" height="56"></td> <td width="20" height="56"></td> <td valign="top" align="right" height="56" width="379"><a href="#reports" target="telemInfo"><img src="../images/more.gif" width="72" height="17" border="0" alt="tele-sales"></a><a href="#tmarketTop" target="telemInfo"><img src="../images/up.gif" width="72" height="17" border="0" alt="fraud"><br> </a><br> <br> <br> </td> <td width="10" height="56"></td> <td height="56" width="31"></td> </tr> <tr height="15"> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="10"></td> <td height="15" valign="middle" align="left" width="20"></td> <td height="15" valign="top" align="left" width="379"><a name="reports"></a></td> <td width="10" height="15"></td> <td height="15" width="31"></td> </tr> <tr height="15"> <td height="15" colspan="3" valign="middle" align="left"><img src="../images/grey-box.gif" width="20" height="8" border="0"></td> <td height="15" valign="top" align="left" width="379"><span class="txt2">Reports</span></td> <td width="10" height="15"></td> <td height="15" width="31"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td width="379"><span class="txt1">Our emphasis on data collection and data analysis enables us to generate meaningful reports every day. We can provide reports for executives in sales, circulation, and editorial departments. We will provide these reports via fax or e-mail at specific time intervals, or we will provide you with up-to-the-minute real-time reports via the World Wide Web, in a secured data environment. Our reports are clear, concise, and easy to understand.<br> <br> </span></td> <td width="10"></td> <td width="31"></td> </tr> <tr> <td width="10"></td> <td width="10"></td> <td width="20"></td> <td align="right" valign="top" width="379"><a href="#tmarketTop" target="telemInfo"><img src="../images/up.gif" width="72" height="17" border="0" alt="ebusiness"></a></td> <td width="10"></td> <td width="31"></td> </tr> <tr height="75"> <td width="10" height="75"></td> <td width="10" height="75"></td> <td width="20" height="75"></td> <td align="center" height="75" width="379"> <a href="../direct.html" target="_top"><span class="foot">Site Map</span></a> <span class="footgreen"> | </span> <a href="../about/index.html" target="_top"><span class="foot">About WestPark</span></a> <span class="footgreen"> | </span> <a href="../market/index.html" target="_top"><span class="foot">Market Analysis</span></a> <span class="footgreen"> | </span> <a href="../telemarketing/index.html" target="_top"><span class="foot">Telemarketing</span></a><br> <a href="../mail/index.html" target="_top"><span class="foot">Direct Mail</span></a> <span class="footgreen"> | </span> <a href="../email/index.html" target="_top"><span class="foot">Direct E-mail</span></a> <span class="footgreen"> | </span> <a href="../partner/index.html" target="_top"><span class="foot">Partnership</span></a> <span class="footgreen"> | </span> <a href="../employment/index.html" target="_top"><span class="foot">Employment</span></a><br> <a href="../meet/index.html" target="_top"><span class="foot">Meet Us</span></a> <span class="footgreen"> | </span> <a href="../contact/index.html" target="_top"><span class="foot">Contact Us</span></a> <span class="footgreen"> | </span> <a href="../index.html" target="_top" title="WestPark Direct Home"><span class="foot">Home</span></a> </td> <td width="10" height="75"></td> <td height="75" width="31"></td> </tr> <tr height="120"> <td width="10" height="120"></td> <td width="10" height="120"></td> <td width="20" height="120"></td> <td width="379" height="120"></td> <td width="10" height="120"></td> <td width="31" height="120"></td> </tr> </table> </td> <td width="140" height="1513" valign="top" align="left" xpos="580"> <table border="0" cellspacing="0" width="118" cellpadding="0"> <tr height="80"> <td valign="bottom" align="center" height="80"><br> <img src="../images/sidelogo.gif" width="118" border="0" height="68" alt="West Park"><br> <br> </td> </tr> <tr> <td valign="bottom" align="center"><img src="../images/Tele.jpg" width="118" height="163" border="0" alt="subscription renewals"></td> </tr> <tr> <td></td> </tr> </table> </td> <td width="1" height="1513"><spacer type="block" width="1" height="1513"></td> </tr> <tr height="1" cntrlrow> <td width="120" height="1"><spacer type="block" width="120" height="1"></td> <td width="460" height="1"><spacer type="block" width="460" height="1"></td> <td width="140" height="1"><spacer type="block" width="140" height="1"></td> <td width="1" height="1"></td> </tr> <csnopos><cspos xpos="0" ypos="0"><map name="top_2b925335a"><area shape="rect" coords="561,31,710,49" href="../contact/index.html" target="_top" title="Contact WestPark"><area shape="rect" coords="392,31,543,49" href="../meet/index.html" target="_top" title="Meet Us"><area shape="rect" coords="224,30,375,49" href="../employment/index.html" target="_top" title="Employment"><area shape="rect" coords="66,31,210,50" href="../partner/index.html" target="_top" title="Partnerships"><area shape="rect" coords="594,4,716,23" href="../email/index.html" target="_top" title="Direct Email"><area shape="rect" coords="463,4,584,25" href="../mail/index.html" target="_top" title="Direct Mail"><area shape="rect" coords="324,5,449,26" href="index.html" target="_top" title="Telemarketing"><area shape="rect" coords="190,5,313,25" href="../market/index.html" target="_top" title="Market Analysis"><area shape="rect" coords="62,4,182,25" href="../about/index.html" target="_top" title="About WestPark"><area shape="rect" coords="2,4,55,50" href="index.html" target="_top" title="WestPark Direct"></map></cspos><cspos xpos="0" ypos="0"><br> </cspos></csnopos> </table> </body>